If You're Still Cold in Your Rental, Something Isn't Right.
When I moved into my rental home, I expected it to be warm, dry and comfortable.
Instead, every evening, shortly after the sun went down, the house became cold. The heat pump worked overtime, power bills were high, and my partner’s health was being affected.
Something just didn’t feel right.
As a Builder with more than 25 years of experience, I decided to investigate the property myself.
I wasn’t looking for problems—I was looking for answers.
Using professional inspection equipment, I checked the insulation, looked for draughts, carried out moisture testing and used thermal imaging to understand why the house was losing so much heat.
The more I investigated, the more one question kept coming back to me…
How could this property have passed its Healthy Homes assessment?
According to the paperwork, the rental met the Healthy Homes Standards. The assessment had been completed. The property had passed. So why was I still freezing?
But what I was seeing inside the house told a different story.
As my inspection continued, I identified issues that, in my professional opinion, meant the property was not meeting the Healthy Homes Standards.
That raised another question.
If this happened to my rental, how many other tenants have been told their home “passed” when they’re still living in a cold, damp or draughty house?
I prepared a comprehensive Mainland Healthy Homes report, together with the supporting evidence needed for the property manager to take it seriously.
Within two weeks, the insulation had been upgraded, the draughts had been eliminated, and the ventilation issues had been resolved.
The difference was immediate. Our home became warmer, healthier and far more comfortable to live in.
That’s the moment I decided to start helping other tenants get the answers they deserve.
"You've already asked. Now it's time to put it in writing."
Perhaps you’ve mentioned the house is cold.
Perhaps you’ve complained about condensation or draughts.
Perhaps you’ve been told the property already complies.
If nothing has changed, the next step is to properly document your concerns.
A professional Mainland Healthy Homes report provides independent evidence that can help everyone clearly understand the condition of the property and the issues you’ve identified.
Good evidence leads to better decisions.
Don't stay in a cold, damp home simply because you're worried about asking questions.
Knowledge is power.
Evidence is powerful.
And understanding your rights is the first step toward making informed decisions.
You deserve a warm, healthy home—and you deserve to know whether your rental is meeting the legal standard.
So... What's the Catch?
It’s a fair question.
Nobody expects a Licensed Building Practitioners to spend time inspecting rental properties for free.
The truth is, Mainland Home Inspections is a commercial business.
Our pre-purchase inspections, pre-sale inspections and other building inspection services are what pay the bills.
That means we can choose to give something back to our community.
I’ve chosen to use part of my time helping tenants who simply want to know whether their home meets the Healthy Homes Standards.
I don’t believe a family’s ability to get answers should depend on whether they can afford an inspection.
That’s why the assessment is free.
Tell Us About Your Rental
Complete the enquiry form below and we’ll review your situation as soon as possible.
Your enquiry is 100% confidential. We understand that many tenants are concerned about privacy. Rest assured, everything you tell us is kept strictly confidential between you and Mainland Home Inspections. We will never contact your landlord, property manager, or anyone else without first discussing it with you.